Responding to a Human Rights Application in Ontario: What You Need to Know

If you have been named as a Respondent in an application to the Human Rights Tribunal of Ontario (HRTO), you may feel overwhelmed or unsure of what to do next. Whether the application involves claims of discrimination, harassment, or other violations under the Ontario Human Rights Code, it is important to understand the process and how to navigate it effectively.

As of June 1, 2025, the HRTO has introduced a mandatory mediation process for all new applications. Here is a step-by-step overview of what you can expect - and how a licensed paralegal can help you manage the process from start to finish.

STEP 1: The Application is Filed

The Applicant (the person making the claim) files an Application-Form 1 with the HRTO, outlining the alleged events of discrimination or harassment.

The application must be filed within one year of the alleged discriminatory act.

Once the Tribunal accepts the application, it will be served on you, the Respondent.

STEP 2: Responding to the Application

After you are served with the application, you are required to complete the Form 2-Response, where you explain your version of events, correct any facts you disagree with, and submit any supporting details or documentation.

You then have 35 days to respond after being served.  It’s important to meet that deadline, otherwise, the Tribunal may proceed without your input.

STEP 3: Mandatory Mediation (Effective June 1, 2025)

For all applications filed on or after June 1, 2025, the HRTO will now require mandatory mediation.

Here is what that means for you:

• The HRTO will schedule a mediation session between you and the Applicant.
• A neutral mediator from the Tribunal will work with both sides to try and resolve the matter without going to a full hearing.
• Participation is required, and coming unprepared can affect your ability to protect your rights.

If the mediation does not lead to a resolution, the case will then proceed to a hearing, where evidence is presented and a final decision is made.

Why You Should Consider a Licensed Paralegal

Responding to a human rights application is a legal matter. Paralegals in Ontario are licensed and authorized to represent individuals at the HRTO, and they can help you:

• Complete and file your response properly and on time
• Prepare for, and represent you at mediation
• Advocate for you at a hearing

Many respondents find the process intimidating, but with an experienced paralegal on your side, you can approach it with confidence and clarity.

The Takeaway

Being named in a human rights application can be stressful, but you are not alone. Whether the claim involves discrimination, harassment, or another alleged Code violation, you have the right to respond and defend yourself.

With the new mandatory mediation rule now in effect, it is more important than ever to be properly prepared.

A licensed paralegal can help guide you through the process every step of the way - from response to resolution.

Have questions about your HRTO application? Contact Sicotte Guilbault.